CLIENT PROJECT · CUSTOMER SERVICE

PERFORMPLUS
CANADA
Company website

A company website presenting PerformPlus Canada’s call centre services, explaining its support and helping businesses find useful information.

PerformPlus Canada — The website on desktop and mobile
THE CLIENT AND ITS NEEDS

Services dedicated to customer relationships.

PerformPlus Canada offers outsourced call centre services, including customer service, telemarketing, technical assistance, appointment scheduling and multichannel support. The website presents this offering to businesses.

The website introduces the organisation, explains its offering and connects visitors with the information they need.

  • Make the offering easy to exploreCustomer service, Telemarketing, Multichannel support.
  • Give each topic a clear placeUse dedicated sections to connect the organisation’s activities with more detailed information.
  • Support the next stepGuide visitors from the introduction towards the website’s contact options.
PerformPlus Canada — Approach and support
CONTEXT, OBJECTIVES AND PROJECT

A clear presentation of PerformPlus Canada.

PerformPlus Canada offers outsourced call centre services, including customer service, telemarketing, technical assistance, appointment scheduling and multichannel support. The website presents this offering to businesses.
  • Customer service
  • Telemarketing
  • Multichannel support
  • Company introduction
  • Service sections
  • FAQ and contact
The presentation focuses on explaining the offering and helping visitors find the appropriate information.
  • Introduce the organisation
  • Organise the main topics
  • Highlight areas of activity
  • Connect related content
  • Guide visitors towards contact
  • Provide navigation on mobile
Key information about the organisation and the website presented here.
  • Client: PerformPlus Canada
  • Sector: Call centre services
  • Project: company website
  • Content: services and practical information
  • Audience: businesses
  • Status: website online
The website uses WordPress and Elementor. Dedicated service sections are complemented by frequently asked questions and contact details on desktop and mobile.
  • WordPress
  • Elementor
  • Mobile navigation
  • Company introduction
  • Service sections
  • FAQ and contact
KEY WEBSITE FEATURES

A website to explain the offering and guide visitors.

1– Services presented separately

The website distinguishes telemarketing, virtual reception, appointment scheduling, technical support and customer service.

2– An introduction to the support offered

Sections explain PerformPlus Canada’s activities and its approach to business needs.

3– Frequently asked questions

The FAQ covers services, outsourcing and practical aspects of the support offered.

4– Visible contact details

Phone, email and the contact page are accessible through the navigation and page content.

5– A news section

The blog contains articles about outsourcing, multichannel support and telemarketing.

PerformPlus Canada — The website on desktop and mobile
RESULTS & BENEFITS

A digital presence that makes useful information easier to find.

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Benefit 1

Distinct sections make the organisation’s activities easier to identify.

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Benefit 2

The FAQ complements the service sections with answers to visitors’ practical questions.

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Benefit 3

The logo, colours and headings connect the website’s main sections.

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Benefit 4

The page presents its topics in successive sections that can be explored on a phone.

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Benefit 5

Contact information and calls to action accompany the service presentation.

PerformPlus Canada — PerformPlus Canada logo
PROJECT REVIEW

A website that brings together PerformPlus Canada’s activities.

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